Returns & Exchanges

At Gower Brewery, we want you to be completely satisfied with your order, which is why we offer a 14-day return window for any unopened or damaged goods. Please ensure all items are returned in their original packaging to qualify for a full refund or exchange.

Return Process

• 1.
  Contact Our Team

  Email our customer service team with your order number and reason for return to receive a unique Return Authorization code.

• 2.
  Secure Your Package

  Carefully pack the items in their original shipping box or a sturdy equivalent to prevent breakage during transit.

• 3.
  Ship the Items

  Affix the provided return label or address the package to our brewery facility and drop it off at your local courier point.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or dispatch your replacement within 3-5 business days.